Q&A
- How do you detect the attention specifc areas receive?
- Pattern recognition and mechanical learning are applied to the collected mousewheel and cursor movement, considered with the current size of the browser window.
- Do you examine user behavior via webcam?
- No. The service is based on mouse tracking via JavaScript
- Are there any privacy risks?
- No. We do not collect keyboard input or any personal information.
- Are there any sites that can not use this service?
- The service depends on being able to add arbitrary JavaScript. Therefore, it isn't possible to use this system on many social services, like blogs and Twitter.
- What kind of sites that can use this service?
- Typical websites that are made with HTML and updated using FTP. It's also possible to use it at blogging websites like WordPress and Movable Type.
- Can I measure activity on sites using Flash content and inline frames?
- It is not possible to collect data on these kinds of sites.
- Please tell me where to put the HTML code.
- Just before the closing HEAD tag of your HTML.
- I wasn't able to install the tag successfully, can you help?
- Apologies, but for this system offered for free of charge, we can't respond to individual support inquiries.
- Is it possible to ensure others cannot view the collected results?
- It is impossible for this service. However, our paid service User Insight allows viewing of private results.
- I selected Smartphone results, but the PC page is being shown.
- Occasionally the PC screen will appear. When you'd like to see a smartphone results on a PC, please manually change your browser's user agent string to that of a smartphone.
- Is there an upper limit to the number of the URLs which can be analyzed?
- Up to 1000 URLs can be analyzed.
- When there is PV where 1 is how much per a page, is data output?
- You need the 200-300PV degree to per page.
- Should the beacon HTML code be added to the top page only?
- You need to add the beacon HTML code to all pages you'd like to analyze.
- Is it necessary to install the beacon HTML code onto separate contents for every page?
- No. It's possible just to install the beacon HTML code onto the content once and analyze each page separately.
- Is it possible to ask how to use the service?
- We can only respond to inquires about bugs and system availability.
- Can I plug your service on news, magazines or blogs?
- Of course! Feel free to tell whoever you like about us.
- Does the analysis guarantee what visitors are looking at?
- The results approximate an eye tracking system by guessing from mouse movement data. There is a possibility that a visitor's actual gaze is different from the actual mouse movement.